FAQ

❓ Frequently Asked Questions (FAQ)

🥿 What kind of footwear do you sell?

At CalaBassa, we specialize in driver-style loafers for men , inspired by the Mediterranean lifestyle and handcrafted in Spain. Our shoes combine elegance, comfort, and versatility—perfect for any occasion.

🌍Where are the loafers made?

All our loafers are entirely handmade in Spain , using high-quality materials and artisanal techniques that ensure durability, comfort, and timeless style.

💰 What are the shipping costs?

Shipping fees are fixed depending on the destination:

  • Spain : €7

  • Europe : €25

  • Rest of the world : €40

⏱How long does delivery take?

Delivery times vary by location, but estimated times are:

  • Spain : 2 to 5 business days

  • Europe : 4 to 7 business days

  • International : 7 to 10 business days

You will receive a tracking number once your order has been shipped.

📏How do I choose the right size?

Use our size guide to ensure the perfect fit:

If you're between two sizes, we recommend choosing the larger one.

💳What payment methods do you accept?

We accept:

  • Credit and debit cards (Visa, MasterCard, American Express)

  • PayPal

🧼How do I care for my CalaBassa loafers?

Our loafers are made from natural leather and smooth suede . To care for them:

  • Use a soft brush to remove dust.

  • Apply a suitable leather or suede protector before first use.

  • Store them in their original box or a cloth bag to preserve their shape and quality.

  • Avoid direct contact with water, mud, or rough surfaces.

🎁 Can I send CalaBassa as a gift?

Forks. CalaBassa products come in elegant packaging, perfect for gifting.
We'll also be launching digital gift cards soon—stay tuned!

📬How can I contact CalaBassa?

Feel free to reach out to us at:
📩 calabassa.contact@gmail.com

You can also message us on social media—we'd love to help.