❓ Frequently Asked Questions (FAQ)
🥿 What kind of footwear do you sell?
At CalaBassa, we specialize in driver-style loafers for men, inspired by the Mediterranean lifestyle and handcrafted in Spain. Our shoes combine elegance, comfort, and versatility—perfect for any occasion.
🌍 Where are the loafers made?
All our loafers are entirely handmade in Spain, using high-quality materials and artisanal techniques that ensure durability, comfort, and timeless style.
💰 What are the shipping costs?
Shipping fees are fixed depending on the destination:
-
Spain: €7
-
Europe: €25
-
Rest of the world: €40
⏱ How long does delivery take?
Delivery times vary by location, but estimated times are:
-
Spain: 2 to 5 business days
-
Europe: 4 to 7 business days
-
International: 7 to 10 business days
You will receive a tracking number once your order has been shipped.
📏 How do I choose the right size?
Use our size guide to ensure the perfect fit:
If you're between two sizes, we recommend choosing the larger one.
💳 What payment methods do you accept?
We accept:
-
Credit and debit cards (Visa, MasterCard, American Express)
-
PayPal
🧼 How do I care for my CalaBassa loafers?
Our loafers are made from natural leather and smooth suede. To care for them:
-
Use a soft brush to remove dust.
-
Apply a suitable leather or suede protector before first use.
-
Store them in their original box or a cloth bag to preserve their shape and quality.
-
Avoid direct contact with water, mud, or rough surfaces.
🎁 Can I send CalaBassa as a gift?
Yes. CalaBassa products come in elegant packaging, perfect for gifting.
We’ll also be launching digital gift cards soon—stay tuned!
📬 How can I contact CalaBassa?
Feel free to reach out to us at:
📩 calabassa.contact@gmail.com
You can also message us on social media—we’d love to help.